How can Wellcare members access telehealth services?

Wellcare members can access telehealth services by using a phone or computer to connect with healthcare providers remotely. This method allows for the convenience of receiving medical care from home, enabling patients to consult with doctors or specialists without the need for physical travel. Telehealth services typically include video conferencing, phone calls, or secure messaging, which enhance accessibility, particularly for those with mobility issues or residing in remote areas.

The other options suggest methods of accessing healthcare that do not leverage technology. For example, visiting a physical healthcare facility requires in-person attendance, which contradicts the nature of telehealth. Mailing requests or scheduling appointments via postal service can cause delays and does not provide the immediacy that telehealth offers. Therefore, the option that highlights the use of a phone or computer accurately reflects the core principle of telehealth services in enhancing patient access to care.