What must an Election Period Request for Information (RFI) be resolved within?

An Election Period Request for Information (RFI) must be resolved within 7 calendar days to ensure that beneficiaries receive timely information regarding their election period choices. This requirement is critical for maintaining compliance with regulatory standards and enhancing the member experience, as it ensures that individuals have the necessary information to make informed decisions about their healthcare plans. Rapid resolution of RFIs helps prevent any potential disruptions in coverage and supports efficient management of enrollment processes. This timeframe reflects the commitment to providing prompt service and upholding the principles of transparency and accessibility in consumer healthcare choices.