Wellcare Mastery Practice Exam

When a member reports a change of address, it is essential for them to provide their new address along with relevant coverage information. This is critical because the coverage information helps ensure that the member's health plan remains valid and that they receive important communications regarding their healthcare and coverage.

Without the coverage information, it could lead to complications in processing their case, such as misdirected claims or delays in service. The new address alone is not sufficient, as it does not provide the necessary context for their healthcare services. Hence, having both the new address and coverage details is vital for maintaining accurate membership records and ensuring seamless service delivery.